works with you to identify and resolve performance or human relations
problems in your workplace, improve the skills and attitudes of your
staff, and design, implement, and institutionalize programs to enhance
teamwork and collaboration. MDS can help you in the following
and Leadership Coaching: with its Individualized Management Excellence
and Management and Leadership Excellence programs, MDS
can help managers and supervisors improve their leadership and people
skills. In regularly scheduled half-day sessions, MDS helps
individuals build on their strengths and improve their weaknesses.
The IME program has been successful at such MDS clients
as Merck (1986-2014), Pfizer, Wyeth, Johnson & Johnson, Teva, Memorial
Sloan-Kettering Cancer Center, Lutheran Medical Center, Metropolitan
Jewish Health System, Visiting Nurse Regional Health Care System,
Grand View Hospital, and Elko & Associates Ltd.
Building: the analysis and resolution of problems resulting from
poor working relationships, resistance to change, or a general lack
of communication and trust. MDS works to ensure that solutions
are lasting and meaningful.
the development and delivery of customized, cost-effective training
for managers, supervisors, and staff in such areas as professionalism,
team building, customer service, communication skills, leadership
skills, conflict resolution, and management/supervisory skills.
Training programs are responsive to specific needs and concerns
and include substantive follow-up activities. MDS seminars
are highly participatory and each attendee receives extensive program
materials that can be used for future reference.